CMS SalesTrac:

Defend your operation or go to bat with senior management for more resources - more heads, more funding, etc.

		8 years of trendable data
		Over 100 critical sales force measures
			Costs, headcounts, initiatives, successes, growth trends, category management status, trade and media spending, etc.
		30 - 50 leading manufacturers participate each year
		And, we provide Analysis / Action templates for department-by-department analysis by your people, or by us.

CMS CustomerTrac:

Using a combination of quantitative and qualitative questions, the CMS CustomerTrac can get you the customer's viewpoint quickly and accurately to:

• Identify Company Initiatives Critical for Success
• Benchmark Your Performance Against Peer Companies
• Measure Customer Satisfaction
• Identify the Need for Product or Service Improvements
• Allocate Both Outside and Company Resources Effectively & Efficiently
• Obtain Feedback on Key Strategies and Initiatives
• Provide Timely and Valuable Input into the Customer Planning Process
• Establish a Customer Perception Baseline for Ongoing Tracking

CMS has unmatched expertise when it comes to designing research and questionnaires, developing and selecting survey techniques (electronic, telephone or in-person), tabulating and summarizing results and providing actionable implications, conclusions and recommendations.

For more information contact Jon Halls @ (203) 445-1974, extension 103.